Customer support resources
We understand that life can be stressful.
Whether you’re struggling with your finances or would like help with your well-being, there are many free support services available for you to reach out to.
Money and debt support
- Citizens Advice offers free, confidential advice on all subjects including money and debt concerns, benefit advice and is an overall hub for general consumer concerns.
- MoneyHelper provides free, impartial guidance for managing finances, budgeting, saving and planning for the future.
- StepChange is a non-profit organisation offering debt advice and solutions for those in financial difficulty.
- Money Wellness provides free debt support and budgeting tips to help improve overall financial health.
- National Debtline offers free, confidential advice for those struggling with debt.
Mental health and wellness
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- NHS - 111 for medical emergencies
- Support Line for depression support
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- Mind for anxiety and depression
- Anxiety UK for anxiety support
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Bereavement support
If you’ve lost a loved one, support services are available to help guide you through this difficult time:
- Bereavement UK for general bereavement support.
- Child Bereavement UK for support specific to children.
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Domestic and financial abuse
If you feel someone is controlling you or your finances, support groups are available to help you regain control and rebuild your life.
- Refuge for domestic abuse support.
- Surviving Economic Abuse for financial abuse support.
Gambling and addiction support
If you’re struggling with gambling or addiction and do not know where to turn, always remember there is help available.
- Gamblers Anonymous for gambling support
- Alcoholics Anonymous for alcoholism support
- FRANK for drug addiction support
- HelpGuide for general addiction support
Contact us
If you are having trouble with debt repayments and need some advice, please reach out to us. Sharing your circumstances will be treated with the utmost care and ensures that we can provide you with the most appropriate support