Call us FREE on 0800 032 4646 or 01923 280 023

Opening Hours: Monday to Friday - 9am to 6pm
Fax documents to us on 01923 280 079



You can write to us at:
The Loans Engine
Gresham House
53 Clarendon Road
Watford
WD17 1LA


What happens if things go wrong?

You should find your dealings with us to be prompt, efficient, friendly and professional. If you have a complaint about any aspect of the service you have received we recommend that you bring your concerns to our attention as soon as possible in order that we can resolve your complaint promptly.

We have a formal complaints procedure to ensure that your complaint is handled quickly, fairly and efficiently; a leaflet with details of this process is available on request.

On receipt of your complaint the matters raised will be investigated by an independent Complaint Handler within the company.

For further information or to make a complaint please contact the Complaints Department at the correspondence address shown above, or email complaints@theloansengine.co.uk

Where your complaint relates to regulated activity that falls under the jurisdiction of the Financial Ombudsman and we are unable to resolve your complaint to your satisfaction, you have the right to refer your complaint to the Financial Ombudsman Service free of charge (0800 023 4567).

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR

www.financial-ombudsman.org.uk 

 

Loan Enquiry Form

Homeowner Tenant

By clicking 'Request Callback' you will be agreeing to allow us to collect and process your personal data. We take the security of your information seriously and comply with the General Data Protection Regulation. We would like you to understand how we may use your personal information, full details of which can be found in our Legal and Privacy Notice.


Rates from 3.89%
Representative 8.2% APRC Variable

Representative Example: Based on borrowing £53,030 over 18 years with 216 monthly repayments of 429.06. Annual Interest Rate 6.89% fixed for 60 months, then variable. Representative APRC 8.2%, total amount repayable £92,766.97. Includes a broker fee of £2,995 and lender fees of £535.


THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.